Earn customers for life
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with streamlined data and unified technology they need to deliver seamless, personalised experiences.
Support customers anytime, anywhere with Dynamics 365 Customer Service.
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with streamlined data and unified technology they need to deliver seamless, personalised experiences.
Optimise agent performance
Empower agents to be more productive
Resolve cases faster with cross-company collaboration
Intelligently route cases by topic or channel
Measure and act on customer feedback
Transform your break/fix service model
Build loyalty by resolving emerging issues before they impact more customers. Gain a comprehensive understanding of customer satisfaction score (CSAT) drivers and use AI insights to implement data-driven improvements.
Streamline operations with case resolution insights, backlog trends, and historical comparisons to evaluate agent performance and business impact. Monitor case volume and incoming support topics to optimise agent productivity.
Visualise customer engagement patterns, agent performance, and customer service operations using dashboards with built-in AI, business intelligence, and machine learning capabilities. Discover and share critical insights with interactive charts and filters.
39899 Balentine Dr # 300, Newark, CA 94560 Phone: +1 510 315 0061 Fax: 510-315-0061
PO Box: 500013
Office 122, Building 02, Dubai Internet City
Dubai - United Arab Emirates
Phone: +971 44469713
Fax: 971 44469703
#597, Maple, 15th Cross Ring Road, J P Nagar 6th Phase, Bangalore, Karnataka-560078 Phone: +91 9535217548
2nd Floor, The Galaxy Hotel, Behind 32nd Milestone, Off NH 8 Road, Sector 15, Gurugram, Haryana 122001
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