Loyalty Management System Using Microsoft Dynamics 365

Drive customer loyalty with seamless
rewards and personalized engagement

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The largest intregrated healthcare program in India started using our Loyalty Management System

PositiveEdge's Loyalty Management System, powered by Microsoft Dynamics 365, transforms customer retention with real-time insights and personalized engagement. Its advanced fraud management and operational tools drive loyalty and efficiency seamlessly..

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Loyalty Management System Features

The Loyalty Management System on Microsoft Dynamics 365 is a comprehensive solution designed to enhance customer retention and streamline loyalty programs. Key features include:

Exponential Rise in Customer Retention: Covers the 360-degree customer journey with tools like Loyalty Engine and Net Promoter Score.
Domain Independent and Configurable: Customizable loyalty rules for different business units with tiered benefits.
Seamless POS Integration: Real-time and batch data support for multiple POS systems.
Increased Program Visibility: Automated, multi-channel notifications for real-time engagement.
Intelligent Outreach: Campaign tools with segmentation and A/B testing capabilities.
Family Construct: Enable pooling of family members for maximized benefits.
Omni-channel Rewards: Reward systems spanning internal and external franchisees.
Fraud Management: Real-time fraud detection and notifications.
Interactive Reports: User-friendly dashboards and customizable reports.
"Happy-to-Support" Program: Tailored solutions for unique loyalty stories.

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