Microsoft Power Platform
Microsoft Power Platform

Power Virtual Agents

Create powerful chatbots that can answer questions posed by customers, employees, or visitors to your website or service.

Build the extra help you need

Quickly create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock.

AI-powered chatbots

Easily create your own chatbots

Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface.

Take action

Easily integrate your chatbots with the products and services you use every day. Look up records, personalize conversations, hand off conversations to live agents, and call APIs.

Build smarter bots

Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and improve your chatbot’s performance.

Enable any developer to build bots

Enable any developer

With Power Virtual Agents, citizen developers who prefer a no-code experience can get started with Power Virtual Agents. Developers who prefer an inline coding experience can start with Bot Framework SDK and tools.

Keep it simple or extend your bot

extend your bot

Whether you start with Power Virtual Agents or Azure Bot Service, you can extend your bot with open source Bot Framework SDK and collaborate with business users to bring their ideas to life.

Configure and deploy to multiple channels

Configure and deploy

Embed your chatbot wherever the organization engages with customers, such as on websites, mobile apps, and dozens of other channels supported by Azure Bot Service.

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