Salesforce Customer 360

Small Business

Take a closer look at what CRM is and how it helps find, win, and keep customers. You work hard. Meet the customer relationship management solution that works hard for you.

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Get started with sales and customer support on the CRM

You work hard. Meet the customer relationship management solution that works hard for you. Say hello to Salesforce Essentials.

Get-started-sales

Salesforce Essentials


  • Start instantly with easy setup.
  • Sell smarter and faster with built-in intelligence.
  • Provide standout service for every customer.
  • Scale as you grow with a complete platform.
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Sell

Sell


  • Access all customer info from one place.
  • Accelerate sales productivity.
  • See the health of your deals at a glance.
  • Save time. Automate the small stuff.
  • Make deals happen from anywhere.
  • Get set up in minutes.

Service


  • Reach your customers everywhere on email, social, phone, and chat.
  • Gain deeper insight into customer needs with reports and dashboards.
  • Empower both customers and agents with intelligent self-service.
  • Maximise productivity with time-saving task automation.
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market

Market


  • Generate better leads, faster.
  • Score, route, and nurture leads — easy peasy.
  • Build qualified pipeline with targeted emails.
  • Capture leads with better landing pages.
  • Know what’s working and optimise.

Connect


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  • Customise to work the way you want.
  • Automate everyday tasks and go faster.
  • Find the apps you need on AppExchange.
  • Build what you need, when you need it.
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