Salesforce Customer 360

Small Business

Take a closer look at what CRM is and how it helps find, win, and keep customers. You work hard. Meet the customer relationship management solution that works hard for you.

Get started with sales and customer support on the CRM

You work hard. Meet the customer relationship management solution that works hard for you. Say hello to Salesforce Essentials.

Get-started-sales

Salesforce Essentials


  • Start instantly with easy setup.
  • Sell smarter and faster with built-in intelligence.
  • Provide standout service for every customer.
  • Scale as you grow with a complete platform.
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Sell

Sell


  • Access all customer info from one place.
  • Accelerate sales productivity.
  • See the health of your deals at a glance.
  • Save time. Automate the small stuff.
  • Make deals happen from anywhere.
  • Get set up in minutes.

Service


  • Reach your customers everywhere on email, social, phone, and chat.
  • Gain deeper insight into customer needs with reports and dashboards.
  • Empower both customers and agents with intelligent self-service.
  • Maximise productivity with time-saving task automation.
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market

Market


  • Generate better leads, faster.
  • Score, route, and nurture leads — easy peasy.
  • Build qualified pipeline with targeted emails.
  • Capture leads with better landing pages.
  • Know what’s working and optimise.

Connect


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  • Customise to work the way you want.
  • Automate everyday tasks and go faster.
  • Find the apps you need on AppExchange.
  • Build what you need, when you need it.
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