Microsoft Dynamics 365

Microsoft Dynamics 365

Meet today’s challenges by bringing your customers and business together with the next generation of CRM and ERP applications.

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Microsoft’s Dynamics 365 Implementation Partner, PositiveEdge can help you redefine what’s possible with intelligent business applications

Microsoft Dynamics 365 is an intelligent business application on Cloud with purpose-built applications that enables business owners to address specific business needs. The applications can work as stand-alone or seamlessly with other applications. This means that businesses can use just the features they require and expand the solution as their needs grow. Powered by advanced analytics and machine learning, MS Dynamics 365 is the new era of business agility designed to help improve manufacturing and supply chain execution, make field service operations more efficient, sell more effectively and ultimately deliver exceptional customer experience.

Microsoft Dynamics 365 : Support, Implementation, Services & More

As a Microsoft Dynamics CRM Provider, we provide comprehensive Dynamics 365 managed support services to make sure your organization’s investment is fully maximized. Our seasoned, dedicated team have what it takes to troubleshoot, evaluate, and optimize your Dynamics 365 solution.

Microsoft CRM

Why implement a CRM solution by Microsoft?

Microsoft CRM solution increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions and letting you focus on building and maintaining the customer relationships that matter. A strong Microsoft CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.

Imagine misplacing customer contact information, only to learn that your delay resulted in losing your client to a competitor. Or, picture your top two salespeople pursuing the same prospect, resulting in an annoyed potential customer and some unfriendly, in-house competition. Without a centralized and automated CRM system, your people can lose track of customer interactions and miss business opportunities.


Why Choose PositiveEdge as a Microsoft CRM Implementation provider?

  • More than a decade experience in developing and modernizing customer experiences to help you transform into a digital enterprise and accelerate business growth.

  • We expanded and conducted wider research with our CRM Implementation experience over past 10+ years for offering organizations across different industry verticals with business insights and extensive tools attaining their priorities.

  • Powered by global delivery centre in Bengaluru, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.

  • Our Microsoft Dynamics 365, Zendesk and Salesforce team excels in CX Strategy, Industry Solutions and CX Platform Integration.

  • We drive innovation through our technology advisory & consulting services which include research, design, customer experience and prototyping services.

Powerful flexibility. Limitless possibilities

Make Dynamics 365 your own. Tailor and build on your solution using the Microsoft Cloud - Microsoft Power Platform, Microsoft Azure, and Microsoft 365 - or hundreds of other familiar business tools. Plus, add mixed reality and the internetof Things(IOT) for innovative new experiences.

Microsoft Dynamics 365 Applications

FAQ's

What is included with Microsoft Dynamics 365? Microsoft combines Dynamics CRM and ERP solutions into one, cloud-enabled product offering. The Dynamics 365 Apps are Sales, Field Service, Customer Service, Project Service Automation, Marketing, Financials, and Operations.

With its intuitive user interface, automation, interoperability with other Microsoft tools, and customization capabilities, it's built to help your business operate more efficiently and grow revenue. On average, implementation of this CRM software takes between 8–12 weeks, or 2–3 months.

Yes, dynamics can include both CRM and ERP solutions to fit exactly what you need. Dynamics 365 is Microsoft's cloud-based CRM system. ... Microsoft also provides ERP solutions under the Dynamics umbrella. Microsoft Dynamics GP, AX, NAV and SL are all ERP systems for different situations

Microsoft Dynamics GP is known for its robust functionality. This ERP solution offers you greater control over operations, finances, and inventory. It comes with applications designed for supply chain management, financial management, field service, and business intelligence.

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