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Self Service Customer Service (Software) platform that delights your customers and fuel your sales
Live chat - Best customer support software: Many small businesses think live chat could be...
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Why ignoring Application Maintenance Services can cause a hole in your pocket?
Most organizations rely on custom software solutions and apps to streamline their processes and improve...
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Product Outsourcing is dissimilar than that to other Software Outsourcing Projects
Outsourcing -- It is highly difficult to find an area of business that has proven...
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Outsourced_Software_Development
Onshore, Offshore and Nearshore: Tips for outsourcing software development
Choosing the right outsourced software developer for your company can be a daunting task. How...
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Artificial Intelligence (AI) enabled CRM systems
91% of companies with more than 10 employees use a Customer Relationship Management (CRM) system,...
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Discover the latest in Microsoft Dynamics 365 Business Central
Most of the leaders within SMBs, struggle to carve out the time to create a...
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Microsoft Dynamics 365 Project Operations for your project-centric enterprise
After the launch of new 2021 release, Dynamics 365 Project Operations, enables your organization to...
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Three Pricing and Quotation Challenges Facing Today’s Manufacturers
Selling products and services that are customizable or upgradable has its pros and cons. On...
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Quote Overload: Is Multichannel Pricing Good or Bad for Manufacturers?
Today’s organizations are pressured by globalization, competition, and an ever-increasing product suite. Because of these...
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Key CRM-Integrated Technologies You Need to Improve Your Bank’s Customer Service
Is your bank trending? Whether or not you have an online presence, your bank can...
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How The Quality of Online Customer Service Can Impact A Bank’s Reputation
For service-based industries such as banking and finance, building a reputation for customer service is...
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How Automation Can Improve the Patient-Provider Relationship
A study published by Deloitte reports that better patient experience is associated with better profitability for healthcare...
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Five Signs That Your Bank Needs A Customer Service Revamp
The ongoing digital revolution has prompted the financial services industry to undergo drastic changes due...
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Top Challenges Facing Today’s Healthcare Providers
Healthcare providers have only one option in today’s digital economy: modernize. Healthcare providers and life...
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How PositiveEdge’s CRM For Contact Centers Can Help Banks Deliver a Superior Customer Experience
Gone are the days of traditional banking. Today’s banking industry is being transformed by numerous...
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