Microsoft Dynamics 365

Commerce

Elevate your brand with Dynamics 365 Commerce. Deliver personalised, seamless shopping experiences across physical and digital channels.

Create exceptional shopping
experiences

Elevate your brand with Dynamics 365 Commerce. Deliver personalised, seamless shopping experiences across physical and digital channels.

xceptional shopping

Engage customers across channels Engage customers across channels

Give your customers the option to purchase when, how, and where they want—on any device—by delivering a frictionless and consistent engagement.

Build loyalty Build loyalty and exceed expectations

See a comprehensive view of each customer on a unified commerce platform, respond to their needs at every level of engagement, and foster lasting relationships.

digital commerce Get everything to build and run digital commerce

Grow your business with an end-to-end commerce solution that scales to your needs across both traditional e-commerce and emerging channels.

Streamline and optimise Streamline and optimise your retail operations

Create personalised, friction-free commerce experiences and integrated, optimised back-office operations through ingrained and pervasive AI and machine learning.

flexibility and security Get the flexibility and security you need

Meet your operational requirements with flexible deployment options along with a configurable and scalable platform that adheres to global compliance and security standards.

Engage customers across channels


customers channels
  • Deliver a seamless, unified shopping experience
  • Offer consistent, frictionless engagement
  • Provide choice and convenience
  • Create and manage sales promotions
customers channels

Build loyalty and exceed expectations

Build loyalty

Build loyalty and exceed expectations


  • Personalise customer experiences
  • Expand customer choice
  • Get a 360-degree view of your customer
  • Empower your employees

Get everything to build and run digital commerce


digital commerce
  • Create engaging, intelligent digital storefronts
  • Engage shoppers proactively
  • Streamline management across channels
  • Help customers find products easily
  • Increase customer conversion
digital commerce

Streamline and optimise your retail operations

retail operations

Streamline and optimise your retail operations


  • Maximise profitability
  • Get an accurate view of stock
  • Make informed, cost-effective stock supply decisions
  • Accurately forecast customer demand
  • Streamline sourcing and replenishment

Get the flexibility and security you need


flexibility
  • Meet your business needs across the globe
  • Customise your solution
  • Offer a unified experience across channels
  • Proactively safeguard your data
flexibility

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