Salesforce Customer 360

Marketing Cloud

Speak to customers with the right message, in the right tone, at the right time. Create a seamless experience across every customer touchpoint with integrated marketing tools.

Address changing times with relevant, empathetic digital marketing.

Create a seamless experience across every customer touchpoint with integrated marketing tools.

marketing

Journey Builder


insight
  • Understand your customers with comprehensive data.
  • Make every moment count.
  • Be prepared for changing preferences.
insight

Email Studio

Email Studio

Email Studio


  • Reach your ideal audience with its ideal content.
  • Automate everything and become more efficient.
  • Use intelligence to discover the right audience.
  • Activate first-party email data across channels.

Audience Studio


Audience Studio
  • Capture all your customer data.
  • Segment your audience more precisely.
  • Reach your customers — no matter where they are.
  • Get a better understanding of your customer.
Audience Studio

Data Studio

Data Studio

Data Studio


  • Find unique new audiences.
  • Create new partnerships.
  • Streamline your toolset.
  • Activate your data without limits.

Social Studio


Social Studio
  • Gather market intelligence.
  • Create topic profiles.
  • Learn from real discussions.
  • Tune into customer sentiment.
Social Studio

Datorama

Datorama

Datorama


  • Empower B2C marketers with smarter insights.
  • Give B2B marketers deeper analytics across channels.
  • Help agencies improve efficiency and scalability.
  • Equip publishers with automated reporting tools.

Advertising Studio


Advertising Studio
  • Activate your data across the platform.
  • Work in a trusted system.
  • Reach audiences at scale.
  • Target audiences on their preferred channels.
Advertising Studio

Mobile Studio

Datorama

Mobile Studio

Mobile Studio


  • Send captivating SMS and MMS messages.
  • Get to know your audience with group messaging.
  • Power up your apps with push messaging.

Interaction Studio


Interaction Studio
  • Orchestrate across owned channels.
  • Connect messaging for a unified experience.
  • Go beyond digital touchpoints.
Interaction Studio

Pardot

Pardot

Pardot


  • Close more deals with intelligent lead nurturing.
  • Send personal messages with dynamic content.
  • Connect at the right moment with real-time alerts.
  • Get a detailed view of your prospect’s activity.

Google Marketing
Platform


Google Marketing Platform
  • Understand your customers.
  • Access new insights.
  • Drive marketing results.
  • Enjoy data that works for you.
Google Marketing Platform

Customer 360 Audiences

Customer 360 Audiences

Customer 360
Audiences


  • Create a single, consistent customer ID.
  • Build effective customer segmentation.
  • Deliver trusted, compliant experiences.
  • Personalise every interaction.
  • Uncover deep insights across channels and clouds.

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