Blogs

Three Reasons Why Banks Trend Online
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Social media greatly impacts today’s businesses, both positively and negatively. Over the years, many businesses...
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Three Pricing and Quotation Challenges Facing Today’s Manufacturers
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Selling products and services that are customizable or upgradable has its pros and cons. On...
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Quote Overload: Is Multichannel Pricing Good or Bad for Manufacturers?
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Today’s organizations are pressured by globalization, competition, and an ever-increasing product suite. Because of these...
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Key CRM-Integrated Technologies You Need to Improve Your Bank’s Customer Service
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Is your bank trending? Whether or not you have an online presence, your bank can...
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How The Quality of Online Customer Service Can Impact A Bank’s Reputation
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For service-based industries such as banking and finance, building a reputation for customer service is...
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How Automation Can Improve the Patient-Provider Relationship
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A study published by Deloitte reports that better patient experience is associated with better profitability for healthcare...
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Five Signs That Your Bank Needs A Customer Service Revamp
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The ongoing digital revolution has prompted the financial services industry to undergo drastic changes due...
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Top Challenges Facing Today’s Healthcare Providers
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Healthcare providers have only one option in today’s digital economy: modernize. Healthcare providers and life...
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How PositiveEdge’s CRM For Contact Centers Can Help Banks Deliver a Superior Customer Experience
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Gone are the days of traditional banking. Today’s banking industry is being transformed by numerous...
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